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Working with Conversations

Working with Conversations

Content Assist is built around conversations. You type a question or request in plain language, Arcane searches your approved document library, and responds with a referenced answer. You can follow up, refine, apply filters, and pick up where you left off — your full conversation history is saved automatically.

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The Interface

Left sidebar — Your conversation history. All previous conversations are saved and listed here. Click any conversation to reopen it and continue where you left off. Use the New Conversation button at the top to start fresh.

Prompt input — The text field at the bottom of the screen. Type your question here and press Enter to send. Your messages appear on the right with a darker background; Arcane's responses appear on the left.

References panel — Every Arcane response includes a references section. Click the arrow on the right side of any response to expand it and see the exact documents and pages used to generate that answer. Click through to open any source in the document viewer.

Filters — Click Refine your search above the prompt input to open the conversation filters. Use these to restrict Arcane's search to specific products, countries, or document types. Filters stay active for the rest of the conversation until you clear them.

Prompt Cards — Click the prompt cards icon in the toolbar to browse 27 pre-built prompt templates organised by task type. Select one to populate the prompt input with a ready-to-use starting point.

Collections — Click the bookmark icon to open your Collections panel. When a Collection is active, Arcane searches only those documents. See Collections for more detail.

Liked Documents — Click the heart icon to view documents you've saved for quick access.

User menu — Access Glossaries, My Files, and log out from the user menu in the top-right corner. Notifications appear under the bell icon.

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Starting a Conversation

Type your question into the prompt input and press Enter. There are no special commands or syntax to learn — write the way you'd ask a colleague.

A few approaches that work well:

  • Open questions — "What does our approved content say about the efficacy of Remepan in elderly patients?"

  • Comparison requests — "Compare the safety profiles of Remepan and Lorteva based on our approved studies"

  • Document-specific queries — "Summarise document MAT-2041"

  • Prompt Cards — Browse the pre-built templates for Life Science workflows if you're not sure where to start

Arcane will respond with a referenced answer drawn from your library. If a Collection is active, the search is scoped to those documents only.

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Refining Your Results

Conversations have memory — Arcane keeps track of the full exchange, so you can ask follow-up questions without repeating context.

If the initial results aren't quite right, you can:

  • Ask a follow-up — "Can you focus on paediatric data only?" or "What does that study say about dosing?"

  • Apply filters — Use the Refine your search panel to narrow by product, country, or document type

  • Scope to a Collection — Activate a Collection to restrict the search to a specific document set

  • Start over — Use New Conversation to clear the context and begin a fresh search

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Reviewing Sources

Every response links back to the documents it was generated from. To check a source:

  1. Click the arrow on the right side of any response to expand the references

  2. Hover over an inline citation marker to preview the relevant passage

  3. Click the citation or the document title to open the full document in the viewer

Arcane only draws from approved content in your library — it won't reference documents that aren't in your connected Vault or Collection.

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Your Conversation History

Every conversation is saved automatically under your account. You can:

  • Reopen any previous conversation from the left sidebar and continue asking questions

  • Pick up a conversation after a session timeout — your history persists even if you're logged out

  • Browse back through earlier responses and their references at any time

Conversations are private to your account and are not shared with colleagues.

Starting a new conversation clears the active context. If you want to continue a line of research, use the same conversation rather than starting a new one.