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Find your User Story

Looking for real-world examples of how to use the tool? This page helps you find case scenarios that match your needs. Whether you're exploring best practices, troubleshooting an issue, or learning new features, these scenarios provide step-by-step guidance to help you succeed.

Theme

I want to…

Where to find information?

User Access and Authentication

As a potential user, I need a way to request access to the Arcane tool so that I can begin using its features.

Access

As a new user, I need to securely log into the Arcane platform so that I can access both Content Assist and Authoring Assist.

Logging in

Interacting with the Tool (Conversations and Requests)

I am able to switch from the Content Assist view to an Authoring Assist View via UI action

Arcane Modes

I need to start a conversation in Content Assist to explore and retrieve content based on my needs (e.g., scientific data, marketing materials).

Working with Conversations

I need to create a context for my project

Working with Collections

I need to interact with Content Assist in multiple languages to access content that is relevant to my specific market or region.

Languages and Translations

I need to access a custom glossary while interacting with Content Assist to ensure accurate terminology and reduce translation errors.

Working with Glossaries

I need to request the generation of email content in Authoring Assist while adhering to specific scientific, legal, and regulatory constraints.

Starting up with Authoring Assist

I need to see an editable HTML output for emails generated by Authoring Assist, ready for submission to MLR for approval.

Starting up with Authoring Assist

Request Management and History

I need to track my active and past requests in both Content Assist and Authoring Assist so that I can monitor progress and retrieve previous results.

Working with Conversations

Authoring Assist conversations not yet available

I need to review and interact with any previously generated content, such as email drafts or search results, for future reference or editing.

Starting up with Authoring Assist

Not yet available

Error Handling and Support

I need to access troubleshooting information or support resources

FAQs and Documentation

I need to request more help

Support

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